Delivery:
Delivery within the UK:
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Delivery Option Time Frame Price
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Standard Delivery 1-3 Business Days £3.95*/FREE**
(not tracked)
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UK Mail Signed 1st Class Next Business Day £6.95*
(placing order before 2pm
Mon-Thurs)
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*Prices apply to orders under 1kg
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**Free Standard delivery on orders over £35
Delivery within EU:
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International Standard (not tracked) 3-5 working days
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Order Price Delivery cost
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Orders up to £22 £7.95
Orders between £22-£40 £8.95
Orders £40+ £10.00
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International Signed + Tracked 3-6 working days
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Order Price Delivery cost
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Orders up to £22 £11.95
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Orders between £22-£40 £12.95
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Orders £40+ £13.95
Delivery within International World Zone 1*:
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International Standard (not tracked) 3-5 working days
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Order Price Delivery cost
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Orders up to £22 £10.65
Orders between £22-£40 £12.95
Orders £40+£60 £14.95
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Orders £60+ £16.95
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International Signed + Tracked 3-6 working days
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Order Price Delivery cost
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Orders up to £22 £14.95
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Orders between £22-£40 £16.95
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Orders £40-£60 £18.95
Orders £60+ £20.95
Delivery within International World Zone 2*:
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International Standard (not tracked) 3-5 working days
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Order Price Delivery cost
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Orders up to £22 £11.25
Orders between £22-£35 £13.75
Orders £35+£50 £15.95
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Orders £50+ £17.95
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International Signed + Tracked 3-6 working days
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Order Price Delivery cost
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Orders up to £22 £15.75
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Orders between £22-£35 £17.75
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Orders £35-£50 £19.75
Orders £50+ £21.95
* Countries within World Zone 1 & 2:
https://cargorecordsdirect.co.uk/pages/royal-mail-world-zones
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**Disclaimer: Please note these times are recommended by Royal Mail but sometimes delivery can take a little longer than usual, especially over Christmas!
Returns:
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You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:
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Unused and in the same condition that you received it.
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Your item must be in the original packaging.
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Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item to us. Shipping costs are nonrefundable.
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Returns Address:
20A Beaufort Road
Kingston Upon Thames
KT1 2TQ
UK
Contact Us
If you have any questions on how to return your item to us, contact us anytime on:
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